1. Information We Collect
We may collect the following information:
Personal Information
Full name
Company name
Email address
Phone number
Delivery / billing address
Any information you provide through contact forms, WhatsApp, email, or quotation requests
Non-Personal Information
2. How We Use Your Information
We use your information to:
Respond to enquiries and quotation requests
Provide our products and services
Process orders and deliveries
Improve our website and customer experience
Send updates regarding your projects or enquiries
Conduct internal analysis and business improvement
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
Delivery/ logistics partners
Installation teams
Payment or invoicing service providers
IT/ website support providers
Government or legal authorities when required by law
4. Cookie & Tracking Technologies
Our website may use cookies and analytics tools to improve browsing experience and understand website traffic.
You may choose to disable cookies through your browser settings, although some website functions may be affected.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
Fulfill enquiries or orders
Maintain business records
Meet legal, tax, or regulatory requirements
7. Third-Party Links
Our website may contain links to third-party websites (such as WhatsApp, social media platforms, or partner sites). We are not responsible for the privacy practices of those websites.
8. Your Rights
Subject to applicable laws, you may request to:
Access your personal data
Correct inaccurate information
Withdraw consent where applicable
Request deletion of your data
To make such requests, please contact us using the details below.
9. Malaysia PDPA Compliance
BUP Group is committed to handling personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, where applicable.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
BUP Group
Email: bupofficialstore@gmail.com
Phone: (+60)12-600 2886
Website: https://bupgroup.com/
By using our website, you consent to this Privacy Policy.
